One of the most shocking stories was about someone whose house was completely burned down, nothing left — and they were still getting hydro bills,” he said.
It turned out not to be an isolated case. Several people whose homes had been destroyed complained Hydro One was still gouging their pockets for electricity.
“A lot of people have been begging for bills for months. They don’t want to be hit in the side of the head and not be able to eat one day — and they’re begging for their bill,” he said.
Hydro One has told customers to pay what they think they owe until they can sort out the problem.